English
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Our Vision
Becoming a company that can continually offer new value with
operational knowledge, IT and valuable/skillful human resources
Case study
(Japanese text only)
Service
We, at SCSK ServiceWare, provide high-value-adding BPO services to meet your business needs.
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Contact Center
Our focus is on enhancing your CX (customer experience) by optimizing the customer touch points customers use to contact you for assistance. -
Back Office Administration
Combining both BPO and IT, we enhance the productivity of highly public projects and prioritized operations. -
PrimeDesk®
(Support services for IT Operations)In addition to offering support for inquiries from internal users, we also provide all-encompassing support services for IT operations. This includes the implementation of security measures and the procurement, maintenance and running of IT equipment and software. In effect, we provide you with an effortless customer experience. -
Integrated BPO
Based on two distinct service solutions, one concerning the digitalization of knowledge for humanized operations and the other, the systematical management of service schemes within manufacturing, we provide comprehensive after-sales services for manufacturing businesses. -
Sales and Marketing
In addition to our digital marketing strategy, we generate leads through a one-stop service. This service, which harnesses inside sales, begins with the fostering of leads and then sends them to the sales department for further assistance. -
Security
In response to the ever growing pressure on security resources, from information protection laws to increasingly diverse cyber-attacks, we provide support for operations and HR development. -
Digital Communication
In order to provide you with the best customer experience, we have implemented the use of digital communication channels to optimize your customer touch points. -
Assessment & Consulting
From business analysis to the execution of reform measures, we provide consulting services from a unique front-line perspective, quintessential to BPO companies. -
Training
We provide training programs to help you identify and solve any business challenges you may encounter. -
Business Contents
We propose the best tools to keep your business problem free. These tools include features for running comprehensive news or specialized data searches, in addition to web services that analyze your business activities. -
evelink® (Teleworking)
evelink® (Teleworking)Need help solving any business-related issues? No worries, evelink® has got your back.Our fully remote-home-based team provides you with original services to help you concure any challenging business-related issues. -
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Clients
(Japanese text only)
Contact
Please contact us for inquiries.
03-6890-2540
9:00 ～ 18:00
（Weekdays only）
（Weekdays only）