Our Vision

Based on our management philosophy of
"Create Our Future of Dreams,"
the SCSK Group is aiming to create a prosperous future society, offer a safe and secure society and realize an inclusive society.

Progressing digitalization will continue changing the state of business and diversifying the ways in which we work moving towards 2030. Looking to this future, we've set forth the following visions for 2030.

We have been offering business process outsourcing services that utilize IT, focused around contact centers and back office administration.
By organically combining operational knowledge, IT and human resources, we offer services that provide optimal solutions unique to the problems that customers face in business and on-site. Moreover, through co-creation with our customers and partners, we're aiming to evolve our services into something that can become a common foundation for the industry and to offer new value to society as a business service platform provider.

Operational knowledge
To offer high quality business services to all of our customers, we accumulate know-how and results for a variety of business improvements as highly reproducible knowledge. Through continually performing quantitative analyses and improvements, we respond to the changes in business that digitalization brings and provide safe and secure operations.

IT
To create a prosperous future society, we will utilize cutting edge digital technologies like AI. IT verification with consideration given to continual management and operational redesigns allows us to offer sophisticated business processes that go well beyond simple installations.

Human resources
To continually offer stable service, we maintain a program to foster high quality human resources and a comfortable work environment. We aim to co-create a society with our customers where all staff can thrive. We want to do this both through a curriculum that allows all staff to attend lectures regardless of their employment type and through work style reform.